Your privacy as our client, and we treat it as our own. Whatever personal information we collect is used only to improve our customer services, and we acknowledge that the maintenance and use of our client's information is our responsibility. Under no circumstances is our client’s personal information rented or sold. Our clients must read the following policy as it describes how our client’s personal information, which we collect, is used, our purpose behind its collection, how we use it, and the choices you can make regarding your information.
The information we collect from you as our client generally comprises your name, e-mail, mailing address, and phone number, which is necessary when ordering or while saving the information with our company. Your email address(es) or mailing address(es), which we receive through our mailing system, may also be used to respond to comments, queries, etc. If our clients make online purchases or state their preferences regarding which of our services were used are also on our company records.
Your information serves multiple purposes within our company for your benefit. For example, the information you share makes it easier for us to process your order and understand your requirements via e-mail. Not only this but after our business transaction is complete, our customer services department may also get in touch with you via phone or e-mail for feedback.
As a client, you might also receive updates regarding our site and services, including a newsletter and promotion information. In addition, we may use information about your interests and purchases to help our company improve our site design and your purchasing experience.
Suppose you wish to refrain from receiving our newsletter and promotional communications. In that case, you may opt out of receiving them by following the instructions in each newsletter or communication or by emailing us at (info@thewebfactory.us).
If you visit our website, you’ll notice our social media features, such as the “Facebook like” button, widgets like the “share this” button, or other interactive mini-programs running on our site. These features may collect your IP address which page you are visiting on our site, and set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party or hosted directly on our website. The company's privacy policy governs your interactions with these features.
Under no circumstances will your private and confidential information be sold to third parties or released to third parties unless described in this policy. Our company uses credit card processing companies to bill you for services. These companies do not retain, share, store, or use personally identifiable information for any other purposes. Live Person also provides live customer support chat on our website. These companies are authorized to use your personal information only as necessary to provide these services to us.
Personal Information SecurityOur client’s information is secure as it is protected during transmission by using the Secure Sockets Layer (SSL) Software, which encrypts the information the client adds. Our company follows generally accepted industry standards to protect our client’s personal information, both during transmission and once we receive it. Let it be known that no method of transmission over the Internet, or of electronic storage is 100% secure, however. Therefore, while we constantly try our best to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can email us at (info@thewebfactory.us).
Our clients can access registered accounts by simply signing in on our homepage. Once signed in, you, as our client, can access your previous lists and information submitted to the website. You can also update your information once you have logged in to your accounts by clicking “My Account.”
To cancel your subscription, an email is required to request the cancellation or to delete your personal information. This way you shall no longer receive emails or any other communication relating to any online order you might have placed at the site. We will retain your information for as long as your account is active or as needed to provide services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Alphanumeric identifiers, which are transferred to the client's hard drives through their web browsers, are known as cookies. This enables our systems to recognize the clients' browsers and storage of items in their Shopping Carts during visits. Cookies allow you to take full advantage of the top features at our site, and our company recommends that the client leave them to be accepted. However, suppose you wish to prevent the browser from accepting new cookies, to have the browser notify the user when a cookie is received, or to turn off cookies altogether. In that case, the Help portion of the toolbar on most browsers will explain how to prevent it. Second, we keep track of your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to gather broad demographic information about you, such as your location and Internet service provider. We may also collect combined information on how our users use the site. This might include information regarding traffic patterns through the site and search queries. No IP address/log file information is tied to Personally Identifiable Information (PII). Third, we log browser types, access times, URLs from which visitors came to our site, and URLs viewed by visitors while on our site. Except as otherwise stated in this Privacy Policy, we do not provide this information to third parties, except in combined form. The use of cookies by our partners, affiliates, tracking utility companies, and service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility companies, and service providers use session ID cookies to make navigating our site easier.
A software technology called Web Beacons/Web Bugs is clear GIFs that help us better manage content on our site by informing us what content is effective. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear GIFs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear GIFs to our customers' personally identifiable information.
With your consent, we may post your testimonial along with your name. If you want your testimonial removed, please contact us.
Our site includes links to other websites whose privacy practices may differ from our own. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to read carefullyany website's privacy statement.
You will be aware of the situation if we decide to change our privacy policy! We will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you know what information we collect, how we use it, and under what circumstances we disclose it, if any. We reserve the right to modify this privacy statement at anytime, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by using a notice on our homepage before the change takes effect.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and comply with a judicial proceeding, court order, or legal process served on our website.
If you have any questions regarding our Privacy Policy or our use of your information, email us at (info@thewebfactory.us)
